1. Introduction
Meet Dilijan (“Meet Dilijan”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently.
This Privacy Policy explains how we collect, use, store, protect, and process personal information when you visit our website, subscribe to our communications, submit inquiries, or otherwise interact with Meet Dilijan.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
2. Data Controller
The personal information collected through this website is controlled and managed by the founding organization responsible for the establishment and operation of Meet Dilijan.
Access to personal data is strictly limited to authorized personnel of the founding organization and designated Meet Dilijan team members who require access for legitimate business purposes.
Personal data is not sold, rented, licensed, or shared with unrelated third parties.
3. Information We Collect
We may collect the following categories of information:
Information You Provide
- Name
- Email address
- Phone number
- Organization name
- Information submitted through contact forms
- Information provided when subscribing to newsletters or updates
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referral source
- Cookie identifiers
4. Why We Collect Your Information
We collect and process personal information for the following purposes:
- Responding to inquiries and requests
- Providing information about Dilijan and Meet Dilijan initiatives
- Sending newsletters, updates, event announcements, and promotional communications where consent has been provided
- Improving website functionality and user experience
- Ensuring website security and preventing misuse
- Meeting legal and regulatory obligations
5. Newsletter Communications and Consent
When you voluntarily provide your email address and subscribe to our newsletter or communications, you consent to receiving:
- News and updates about Dilijan
- Tourism-related information
- Event announcements
- Destination development updates
- Promotional and marketing communications from Meet Dilijan
You may withdraw your consent at any time.
Every marketing email sent by Meet Dilijan includes an unsubscribe option.
6. What Happens When You Unsubscribe
If you unsubscribe from our communications:
- You will no longer receive marketing emails, newsletters, promotional content, or event announcements from Meet Dilijan.
- Your email address will be added to a suppression list to ensure that future marketing communications are not sent to you.
- We may retain limited information necessary to maintain unsubscribe records and comply with legal obligations.
- Unsubscribing does not automatically delete information that must be retained for administrative, legal, security, or compliance purposes.
You may request complete deletion of your personal data where permitted by applicable law.
7. Data Sharing and Third Parties
Meet Dilijan does not sell, trade, rent, or otherwise disclose personal information to third parties for marketing purposes.
Personal data collected through this website is accessible only to:
- Meet Dilijan’s authorized personnel
- The founding organization responsible for managing Meet Dilijan
Third-party organizations, advertisers, sponsors, partners, or external entities do not receive access to personal data collected through the website unless:
- Required by law;
- Necessary to protect legal rights;
- Explicitly authorized by the data subject.
Where service providers are used for technical operations (such as website hosting or email delivery), they may process information solely on our behalf under contractual confidentiality and data protection obligations.
8. GDPR Rights
Where GDPR applies, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a competent supervisory authority
Requests may be submitted through the contact information provided below.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Managing communications
- Providing requested services
- Maintaining legal and compliance records
- Protecting legitimate business interests
When personal data is no longer required, it will be securely deleted or anonymized.
10. Security Measures
Meet Dilijan implements appropriate technical and organizational safeguards to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Although no system can guarantee absolute security, we continuously monitor and improve our security practices.
11. ESG and Responsible Data Governance
As part of our commitment to Environmental, Social, and Governance (ESG) principles, Meet Dilijan is committed to:
- Responsible handling of personal information
- Transparency in data processing activities
- Ethical digital communication practices
- Respect for user privacy and consent
- Secure information management
- Accountability in governance and data protection
We seek to ensure that all personal information is processed fairly, lawfully, and responsibly.
12. Contact Information
For questions regarding this Privacy Policy or your personal data:
Email: contact@meetdilijan.com